Posted June 12, 2017
We have recently discovered that the personal health information of CARE Center clients may have been disclosed in direct conflict with the Health Insurance Portability and Accountability Act (HIPAA) privacy rule.
On April 20, 2017, we learned that a temporary employee who had access to personal health information including, but not limited to, Social Security number, date of birth, home address, and medical diagnosis and treatment, may have inappropriately released some of that information. The person was employed between the dates of March 24, 2017 and April 20, 2017.
We deeply regret that this occurred. We consider the privacy of your medical information to be of the utmost importance and we strive to maintain it in a secure manner. We have reviewed the events surrounding this matter and are taking appropriate steps to prevent incidents like this from happening again including, but not limited to, a review of screening practices for hiring temporary employees and ongoing education and review of patient privacy and security rules with all employees.
We don’t know with absolute confidence that protected health information was improperly used; however, out of an abundance of caution we want to let our clients know about this potential disclosure. Because this information may have been disclosed, we recommend that clients review the guidance on how to detect and prevent identity theft that is available on the website of the Federal Trade Commission.
Again, we sincerely apologize for this situation. Please feel free to call 1-844-863-0325 if you have any questions.